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Oracle CC&B Testing

NewVision (Nv) Software Testing Practice

Outsourcing of Software Testing is a practice of handing over the testing related tasks to an independent testing firm where they are not necessarily, involved in the overall software development process except for testing.

Technology Stack

Our customer is the sole distribution company for Water and Electricity in the country. Currently, They use ORACLE Customer Care and Billing (CC&B) v2.1 for customer information, customer care, billing, metering and field operations. They also use ORACLE MDM v1.6 (Meter data management) for their Automated Meter Read (AMR) operations. They used NV’s Software Testing Services specific to the technical upgrade of CC&B v2.1 to CCB v2.5 to ensure best in class production rollout.

The NewVision Solutioning Team:-

  • Devised an effective stakeholder involvement and communication process to ensure program success.
  • Firstly gathered all customer business and technical needs, assessed its business impact & the end goal of the upgrade project.
  • The team reviewed the customer’s existing testing processes, team and tools that were being used to make best use of the current testing setup.
  • Studied existing application to freeze on unclear and non-documented requirements.
  • Planned workshops with stakeholders for review and signoff of documented requirements & Test Cases.
  • Mapped the business requirement and testing execution in line with new product functionality.
  • Established a metrics-driven program management approach with a comprehensive project documentation library that included project deliverable templates and samples.

NV could deliver Best-in-class Testing services for the Upgrade project thereby:

  • De-risking business-critical system upgrades within time and budget constraints.
  • Performance improvement in Batch Operations.
  • Productivity improvement through simplified maintenance of complex rates.
  • Increased revenue due to improved credit & collection processes.
  • Enhanced user interface.

What client say

Excellent and dynamic team:
Customer
Senior Program

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